• 0

Help Center

FAQ

Biometric

How to add a New User

How to Add an Administrator

How to Delete a resigned staff

Why is the machine unable to detect my finger

CCTV

My CCTV is not working properly

Unable to view the CCTV using mobile phone or PC

One of the cameras has no display

How to off the beeping sound coming from the DVR/NVR

Guardtour

What is the meaning of 4 vibrations with 4 flashes of light indicator?

The report shows missing data

Software

Unable to view some staff’s reports

How to sync the time using the software

How to transfer the user from one reader to another using the software

Clock

Slave Clock is in wrong time

Master Controller unable to sync