Help Center



How to add a New User

How to Add an Administrator

How to Delete a resigned staff

Why is the machine unable to detect my finger


My CCTV is not working properly

Unable to view the CCTV using mobile phone or PC

One of the cameras has no display

How to off the beeping sound coming from the DVR/NVR


What is the meaning of 4 vibrations with 4 flashes of light indicator?

The report shows missing data


Unable to view some staff’s reports

How to sync the time using the software

How to transfer the user from one reader to another using the software


Slave Clock is in wrong time

Master Controller unable to sync